Guide Services and Support Guide Services provide you with your own personal guide and guide group. This group follows you in your use of Rational Data product and service offerings. Guides are there to develop a relationship with and meet your needs in a variety of areas. The Rational Data Model contains within it a number of different types of guides. There are: Customer service guides who can direct you to the right guide for more indepth questions or can help you with general questions from billing to system functionality, compatibility issues, driver support, and more. Personal assistant guides can help you with everything from traffic jams, to flight informaiton. You can find out more about these guides at Guide Services International. Topic specific guides are literally experts in thier area, they have access to some of the worlds most advanced information resources and as such can provide you with information that may not be easy to find anywhere else. Below is directory of the types of guides in the Rational Data Model. And, by the way if you would like to become a guide please visit The Rational Data Institute of Technology Site, or The Guide Training Academy or just ask any guide how to get started.