Topic Specific Guide Services and Support Guide Services provide you with your own personal guide and guide group that follows you in your use of Rational Data product and service offerings. Guides are there to develop a relationship with you so they know your story and your needs. Topic specific guides are experts in a given topic. As guides they have access to a large number of information resources not avialable on the surface web. In addition to this they are partnered with a team of experts from mining engineers, to content developers and researchers. They can help you find almost anything. Want something out of the box, concerned about confidentiality. We have a plan for that.